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Trust & Safety

At Indiegogo, nurturing a trusted open platform is our top priority.

You make this platform extraordinary.
Together we keep it safe.

Fraud Detection Algorithm

Our proprietary technology uses sophisticated algorithms to monitor data for patterns and quickly identify violations of our terms of use.

Community Reporting

We encourage our community to report suspicious activity and voice concerns via comments, the Contact us page, or the "Let us know" link on every campaign.

Trust & Safety Team

Our in-house team of experts reviews the data and customer feedback closely, and takes appropriate action to protect the integrity of our platform.

What does this mean to you?

Since 2008, we have been dedicated to maintaining an open platform that celebrates and empowers our community. We continue to evolve our features and resources to optimize your experience with Indiegogo, whether you're looking to fund a campaign or create one of your own!



Safeguards and monitoring are in place to maintain your safety, secure the information we collect online, and prevent unauthorized access. Indiegogo is TRUSTe certified.


Learn more about the people behind the campaigns through their profile pages. View their verifications, connections, and qualifications. See more tips on vetting campaigns.


Easily contact the campaign owner via direct messaging and communicate with fellow contributors via comments. Keep an eye out for updates on project progress and perk fulfillment.


Access online resources (Help center, Playbook) for contributors at any time. Our amazing Customer Happiness agents will reply to any support query within 24 hours.


We work closely with leaders in payments including Adyen, PayPal, and Firstgiving to ensure your funds are processed securely and efficiently. Learn more about payment options.

Give contributors peace of mind by including information about your team such as track record, qualifications, risks & challenges, and external links. Enhance your profile with verifications.

Keep everyone informed through commenting, direct communication, and frequent updates. Engaging contributors will establish trust, manage expectations, and may lead to some fresh ideas!

Access online resources (Help center, Playbook) for campaigners at any time. Our amazing Customer Happiness agents will reply to any support query within 24 hours.