Street Repairs - A Community Based Street Fault Reporting System

A revolutionary new way for residents to report street faults and to engage local authorities via a cloud based software system.
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Colin Mahoney
Technology
Leyland
United Kingdom
1 Team Member

Latest Update - Street Repairs APP For Android And IOS Platforms

Click Below To Download The App On Your Desired Platform

 

The Street Repairs mobile phone application is designed to assist both residents and local authorities to quickly identify community issues such as potholes, street lighting faults, pavement issues and much more.

The Street Repairs street fault reporting system is a unique system in that reports to local authorities and the highways agency can be made in less than two minutes in real time. You the public where crying out for such an app so after listening to our many thousands of followers we designed this amazing free app just for you. Now you can report any street fault from anywhere at any time and our amazing app will do everything else. 

The Street Repairs app can identify a user’s location using the mobile phones GPS. It then instantly recognises which council or local authority to send the report through to in real time. With location markers and the ability to highlight dangerous defects this app will be a must have on your phone. 

Up to three photos can be quickly uploaded to show defects in great detail. Our app will then compile a detailed report on your behalf and send it to the appropriate authority. You can remain anonymous whilst making a report or if you choose to register with us you will receive instant text messages and email alerts about the report you made through street repairs. We will keep you right up to date with your reported fault at all times. You have the ability to showcase your report to your friends and family via social media. 

Our motto is simple, “let’s fix Britain together” Now with this powerful app you have the opportunity to make changes for the better to your community, your roads and your country.

Street Repairs is an online reporting system that enables members of the public to quickly report street-level faults via their smartphone, desktop, or tablet. As a cloud based software platform Street Repairs has a user friendly human interface in the form of a powerful website for front end reporting.

We launched the public facing website at the start of 2014, and already we're getting around 42,000 visits each month.

We've also teamed up with The Sun national newspaper, who've installed Street Repairs API on their website.

The Street Repairs software system is fully operational and can handle reports nationwide it can also be adapted for any country worldwide.

We're now ready to begin shouting about it and need Indiegogo funding for a marketing and awareness campaign to take us to the next level.

As Seen On



Street Repairs Makes Street Fault-Reporting Easy

Think about the last time you noticed an enormous pothole, a broken street light or a fresh patch of graffiti? Maybe you thought someone ought to do something about it. Then a few weeks later, when you realised the problem was still there, you were probably wondering why the local authority hadn't fixed it yet.

Local authorities often rely on residents to report minor street-level faults. If the local authority doesn't know a fault exists, it can't fix it. But often the process for reporting faults is unclear time consuming and frustrating. You may need to look up the correct department, find their contact details then make a call or send an email, maybe even visit their office. With no uniformed street fault reporting across the country we designed a transparent, accurate, technologically advanced software platform to encourage local residents to interact with local authorities in real time thus promoting clarity and transparency about the local community.

Street Repairs makes this process easy by providing a centralised nationwide service for collecting fault reports. When you notice a problem simply access Street Repairs via an internet connection, submit the details, and we will make sure it gets to the right people. You can submit a report anytime, from any location.


Street Repairs will identify your location or you can simply choose a location from the marker on the home page. Our software will identify which local authority is responsible for the defect then compile a detailed report to include; a community overview, a street view, time of report, reported by whom, exact location of the defect, photos of the defect, postcode, which category the defect falls under, GPS Latitude and Longitude coordinates and the ability to share through social media platforms which assists in further engagement with members of the same community.

If a reporter provides Street Repairs with an email address and a mobile number we will keep in touch by acknowledging via email and text if requested. This means a report can be followed for updates by the local authority for instance for the scheduling of work and also works completed by the local authority.


With Street Repairs you can help keep your neighbourhood safe, clean and inviting, by quickly and easily reporting any maintenance problems you notice to your local authority in real time.

We track all reports made via our systems and can easily identify if a report has been received or even opened by a local authority. Because of the amount of reports being sent to local authorities inherently a few can go astray. This is where Street Repairs will send a gentle reminder at specific times to ensure the report is received, read and actioned accordingly using a simple traffic light indication reminder.

Why Bother Reporting Faults?

This is your community we are talking about. Often low level problems such as a flickering street light, minor pothole, or broken Zebra crossing light will go unreported by local residents who do not know how to notify the appropriate authorities.

Over time these problems worsen making the area look run down, which can often result in anti social behaviour. A small pile of rubbish can quickly attract fly tippers, a small pothole will worsen over time.

Small problems are quick, easy and less expensive to tackle, but often go unreported until they have become intolerably big. Early reporting of street level faults makes it easier for local authorities to manage their repair and maintenance budgets, and keep local streets in a safe and clean condition.

By using Street Repairs to report local problems, residents are empowered to improve their neighbourhood. A reduction in claims for pothole damage to vehicles, personal injury from trips and falls and the removal of fly tipping rubbish will obviously save the local authority thousands of pounds in the long run which hopefully will be re-invested back into your community.

Working For The Public

Besides the usual data handling charges, Street Repairs is free to use. The system is quick, easy and intuitive to navigate, and is available nationwide. Street level problems are no longer a source of helpless frustration, but instead represent an opportunity to initiate an improvement to their surroundings. It also keeps a detailed record of reports made enhancing the efficiency of the local authority in question.

Working With Local Authorities

For local authorities Street Repairs offers an efficient system for receiving fault reports. By enabling the public to complete the information and check progress themselves online it cuts down on the time spent dealing with face-to-face reports, telephone enquiries and administration.

By making it so easy for the public to report faults, Street Repairs will give local authorities the opportunity to tackle the small inexpensive problems before they become big and costly.

Our work goes beyond simply passing on reports of problems. By working with local authorities we can help them prioritise the works that need carrying out, which assists in managing their maintenance budgets. 

Having the system installed at local authority level will promote automation utilising 21st century technology which in turn will save the local authority thousands of pounds in administrative costs and as the system is cloud based it will have no additional impact whatsoever on their existing IT infrastructure.

We follow up on all cases submitted via the Street Repairs website. By spotlighting the issue of street maintenance we can keep it a top priority for the majority of local authorities.

Why We Developed Street Repairs

Our company has a passion for keeping local environments safe and attractive.

When we pitched our idea to government they said that building a centralised, independent national fault reporting system would be expensive and impractical.

Street Repairs was born from a desire to show how crowd sourcing works using technology and social media in the modern digital age. It now delivers such a service to both local residents, local authorities and the nation.

Built with donations, technical advice and manpower generously provided from a small software company in Leyland, Lancashire, Street Repairs has now become the fastest growing fault reporting system in the UK.

Now we need the funding to promote Street Repairs to the nation and take it to the next level.

Success So Far

When we first launched Street Repairs in January 2014, we knew that a centralised independent street fault reporting system was needed for the UK so we trademarked the brand, but what we didn't predict was its rapid rise in popularity.

With no marketing budget we launched on Facebook, and in less than three months we attracted 6000 followers which is testament to the public backing us socially.

Feedback from people who use the system say that it is transparent, easy to use, clear, fast, and very intuitive.

We are currently receiving around 42,000 visits each month, which is expected to rise sharply thanks to a new partnership with The Sun newspaper, which has embedded Street Repairs into its Sun Motors website, using the recently developed API which is a white label software plugin for website owners.

Our Vision

With Street Repairs fully operational and ready to handle nationwide reports, we need to achieve just three objectives.

Firstly, we need to raise awareness among the public of the importance of reporting street-level faults, and how they can do this quickly and easily through Street Repairs.

Secondly, we have launched an API to enable website owners to install Street Repairs directly onto their website. We will work closely with interested third parties, such as motoring organisations, insurance companies, fleet owners, cycling clubs, and charities to raise the visibility of Street Repairs across the web.

Thirdly, we wish to develop our software further by creating a cost effective asset management system (AMS) for local authorities to better manage their street repair and maintenance programmes. The AMS would take the information reported directly from the Street Repairs database. The information would then be scheduled for work by either a third party contractor or the local authorities own work force. The AMS will be accessible via the cloud and once the work is completed, the contractor simply updates the report in real time which in turn would notify the original reporter thus reducing administrative costs.

The People Building Street Repairs

Street Repairs was created and developed by a team of three people, dedicated to empowering the public and councils to keep Britain's streets safe, clean and well-maintained easily.

The director, Colin Mahoney, has 20 years experience of digital marketing encompassing software and programming knowledge.

Head of software engineering is Kosta Tsvetanov who has worked in the field of software engineering and code development for over eight years.

Finally there's Arun Kumaravel who holds an advanced masters degree in computer science, and commands a strong working knowledge of search engine interaction.

Why We Need Funding

Street Repairs is ready to handle submissions from across Great Britain, so now it's time to raise awareness. With your support we are aiming to raise funding of £25,000.

We want to allocate a proportion of the money raised for a marketing campaign bringing Street Repairs to the attention of the general public, and explaining why it's important residents get involved in reporting problems in their neighborhood. This can be achieved by utilizing a proven and tested method using social media channels. We also need to engage with local authorities to demonstrate how Street Repairs can work with their internal systems, to improve engagement with their community and to assist them in making repairs and maintenance more efficient.

The running costs include cloud server hosing, text alert messages, secure data storage and the aggregation of data collected. To avoid unwanted reports a monitoring system will be manned at all times to ensure no profanity or hostility is posted into the Street Repairs system. The remaining budget will cover these costs.

Crowd funding seemed the logical way to raise funds for this creative and intuitive venture, which seeks to improve local neighbourhoods across Great Britain.

Risks and Challenges 

Our biggest challenge will be engaging with local councils, who already have their own internal outdated systems for dealing with street-level faults.

We aim to overcome resistance in a number of ways. Firstly, we will pass on reports submitted via Street Repairs free of charge to local authorities, so whether they adopt the back-end system or not, they will still be notified of any reports submitted within their area.

Secondly, through Street Repairs reports, which are made available to the public, the volume and nature of faults, as well as the average time for repair will be very visible. This public visibility will help push the issue of street repair and maintenance further up the agenda of the local authorities.

As Street Repairs offers a more efficient system for collecting, managing and monitoring street fault reports, we are confident it will prove as popular with local authorities as it already is with the general public.

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£522GBP
raised in 1 month
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£25,000 GBP goal
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This campaign ended on May 19, 2014
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    A 'fist-bump' to you and thanks for your support – we know every penny counts. To show our appreciation, you will receive advance notice and updated information on Street Repairs, as well as progress reports throughout the year.

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    Thanks for your support – we know every penny counts. To show our appreciation, you will receive advance notice and updated information on Street Repairs, as well as progress reports throughout the year. You will also get a shout out on our social media channels.

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    Thanks for your support – we know every penny counts. To show our appreciation, you will receive advance notice and updated information on Street Repairs, as well as progress reports throughout the year. You will also get a shout out on our social media channels. You will be listed as an honorary backer on the 'Supporters Of Street Repairs' page of our website.

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    By pledging £25 or more, you will be listed as an honorary backer on the 'Supporters Of Street Repairs' page of our website complete with backlink. You will get all of the good stuff above and a shout out on our social media channels. You will also get an API of our reporting tool free to use with your own website.

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    By pledging £50 or more, you will get all the stuff listed above and you will receive an exclusive Street Repairs branded 8 GB USB Stick as a special thanks for your support.

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    By pledging £100 or more, you will receive an exclusive Street Repairs branded T-shirt of your desired size as a special thanks for your support and you will get all the good stuff listed above.

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    By pledging £500 or more, you will receive an exclusive Street Repairs branded T-shirt along with a branded hooded sweatshirt of your desired size as a special thanks for your support and you will get all the good stuff listed above.

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    By pledging £1000 or more, you will receive an exclusive 1 TB Hard Disk as a special thanks for your support and you will get all the good stuff listed above.

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    Pledge £2,500 or more

    By pledging £2500 or more, you will be listed as an honorary backer on the 'Supporters Of Street Repairs' page of our website complete with backlink. You will also receive an exclusive SMARTPHONE as a special thanks for your support. You will get a shout out on our social media channels. You will also get an API of our reporting tool free to use with your own website.

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    Pledge £5,000 or more

    By pledging £5000 or more, you will be listed as an honorary backer on the 'Supporters Of Street Repairs' page of our website complete with backlink. You will also receive an exclusive TABLET as a special thanks for your support. You will get a shout out on our social media channels. You will also get an API of our reporting tool free to use with your own website.

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