Scanadu Scout

A scanner packed with sensors designed to read your vital signs and send them wirelessly to your smartphone in a few seconds, any time, anywhere.

All Updates | Campaign Announcements Only
Scanadu posted an announcement 12 days ago

Dear Indiegogo Backers,

Last year, we set out on an exciting journey together to bring to life our shared vision of empowerment through knowledge of our own health. You’ve been a key partner in making the Scanadu Scout ™ investigational device come to life, and we were thrilled to assemble the first batch of units and deliver a handful to early backers on March 31, 2014.

From this first set of units, we have identified that some of the readings weren’t working as expected.  Since that moment, the Scanadu team has been working non-stop to determine why the initial batch did not meet our internal design control standards.

Based on our assessment these last few days, we’ve made the decision to delay shipment of the Scanadu Scout ™ investigational devices until we feel it meets our internal standards. There are three fundamental issues that led to this decision:

  1. The algorithm that connects the investigational devices with the app is inconsistent in reading scans made with the newly manufactured investigational devices. We have identified the issues in the algorithm and are working feverishly to address them.

  2. The temperature readings are faulty, but we are in process of identifying the fixes needed to solve this.

  3. Finally, the manufacturing tool used to make the investigational devices broke this week after the first few hundred casings had rolled off the line.  

We will replace these first units, and will resume production and shipping as soon as these key issues are resolved. We hope that this will not be more than 8-12 weeks. The entire Scanadu team is working around the clock - refining algorithms, testing software and hardware, sourcing a new thermometer, and working with our manufacturing and related partners to deliver to you as fast as possible.

As with our decision to submit for FDA clearance, we knew that giving life to the Scanadu Scout ™ investigational device would be a complex and challenging path.  But sometimes the harder paths are the right ones to take. Thank you for continuing to motivate and inspire us.

As always, our team is available to address your questions and comments at support@scanadu.com.

Sapere Aude,

Walter De Brouwer, Co-Founder & CEO, Scanadu 

Scanadu posted an announcement 21 days ago

Dear All,

The informed consent document is still being reviewed by the IRB for the very last details. Digital invitations should be send to your mailboxes within the next 24 hours. We are almost there;)

Please send your questions to support@scanadu.com, they will be answered much faster than posting them on this platform.


The Scanadu Team

Scanadu posted an announcement 21 days ago

There was an issue with the previous link, here it is:)

We are VERY excited to announce that we start shipping our first units on Monday,  read more from our CEO/Founder Walter De Brouwer.

The Scanadu Team

Scanadu posted an announcement 21 days ago

Dear All,

We are VERY excited to announce that we start shipping our first units on Monday, read more from our CEO/Founder Walter De Brouwer.

The Scanadu Team

Scanadu posted an announcement 1 month ago

Thanks to everyone for letting us know what color Scanadu Scout™ you'd like -if you haven't yet, please make your choice of color and confirm your mailing address ASAP by sending an email to support@scanadu.com.

We are in the zone and working on many tasks at the same time, but our priority now is to get the firmware ready so that the Scanadu Scout™ can be upgraded remotely. We are still scheduled to start shipping the last week of March and expect the entire process to take a few weeks. We can't wait to hear your input , as your feedback is incredibly valuable in getting us through the FDA process.

Next week we are launching a private forum where you'll have the opportunity to interact with each other as well as with the Scanadu Team.

Be on the lookout for log-in instructions next week!

The Scanadu Team