We created MATE to get more people on the bikes. And because we thought the world needed an eBike that actually looks cool.
MATE is not only extremely practical and packed with smart features, it’s also so much fun to ride.
The MATE eBike is a foldable electric bike that is a dream to ride. With front and rear suspension, a set of 2 disc brakes and an ultra comfortable saddle, MATE takes you from A to B in comfort and style.
The 3-Step Folding system means you can take it with you anywhere: in a bus or train for faster commuting, the trunk of your car for longer road trips or even pack it under the stairs for easier storage.
We designed MATE with versatility in mind. Of course you can ride it as a normal bike with the 7 speed Shimano gears. But the real joy comes from the 350kw electric hub motor (MATE S).
As you cruise through your neighbourhood at up to 20 mph / 35 km/h without even breaking a sweat, you’ll be convinced. And with up to 55 miles / 80 km on just a single charge, MATE takes you further and makes your commute a breeze.
We’ve also included an easy-access USB charger so you can keep your devices charged up as you ride.
------------------------------------------------------------------------------------------------------------
Order now – delivery in December (US)/January (EU)
November: Japan, Malaysia, UAE, Hong Kong, Republic of Korea, Taiwan, Thailand
December: US, Canada and Mexico,
January: EU, Europe and Rest of the world
In Q4 2016, MATE was funded here on Indiegogo by more than 5,000 backers. It’s now in production, and more than 4000 MATEs have already reached their owners.
MATE will be available on this page until our webshop is ready to launch by the end of 2017. So you still have a chance to get MATE at an unbeatable Indiegogo price. By the end of 2017, MATE will hit the market at retail price.
If you order your MATE today, you will have it delivered in November/December/January depending on your location. So, it’s time to get MATE and join the eBike revolution!
------------------------------------------------------------------------------------------------------------
What the world is saying about MATE
“Quite possibly the urban bike of the future” - Droold.com
“A well-designed and flexible electric bike” - Gadgetsin.com
“MATE isn't any old electric bike. It combines great design with techy features.” - Business Insider
“Possibly the most awesome bike ever to hit the streets” - Nick Jr Parents
“Portable and easy to carry around town” - Techstartups.com
“Quite a lot of bike for not much money” - ebiketips.co.uk
AS FEATURED IN
------------------------------------------------------------------------------------------------------------
Why get a new best MATE?
Colours to match your style
We know everyone has different tastes, which is why we’ve MATE available in 4 distinct colours: Army Green, Matte Black, Metallic Red or Shiny White. So pick your favourite colour!
After pledging for MATE on Indiegogo, you will be able to choose the colour of your MATE through our database: customer.mate.bike, where it will be possible to login 12 days after your purchase date.
Take MATE with you anywhere
The 3 step fold system makes it easy to take MATE with you wherever you go. Simply fold the frame and the stem and adjust the seat post - done! When it’s time to go, just grab the handy carry handle and take your MATE with you.
Experience a ride like no other
MATE comes with high quality front and rear disc brakes, and front and rear suspension for a safe and smooth ride. And with versatile all-terrain tires, the ride is always smooth, even over rough cobbled stone streets.
Ride or glide - you choose
The 350w or 250w hub motor lets you glide through city streets without breaking a sweat. The thumb throttle (MATE S only), or 6 speed computer (MATE City / City+) gives you the option of varying levels of pedal assist. When you wish to ride it like a regular bike, the 7 speed Shimano gears give you the control you need.
Power up your ride
The high quality Samsung Lithium Ion battery is tucked neatly into the frame and kept safe with a sturdy lock mechanism. You can remove the battery easily and charge it, or plug the bike directly to your convenient power outlet. With just a 2-hour quick charge* you are powered up and ready to roll again.
*with the speed charger, offered as with MATE City+ and MATE S
Technology for your ride
MATE comes with an intelligent 6-speed computer and an LCD backlit display. This waterproof and dust proof display shows you the battery life, time and distance of travel, so you are always in the know. The built-in USB charger lets you charge your smartphone and other devices on the go, so you never run out of battery again!
------------------------------------------------------------------------------------------------------------
Tech Specs
MATE S comes with thumb throttle, not displayed on the illustration above.
|
CONVENIENCE
|
 
|
BATTERY
|
 |
FRAME
|
 |
6-SPEED COMPUTER
|
 
|
PERFORMANCE & COMFORT
|
|
7-SPEED GEAR CASSETTE
THROTTLE
|
 |
WHEEL SPECS
|
------------------------------------------------------------------------------------------------------------
Our perks (updated)
* expected retail price may vary from country to country
------------------------------------------------------------------------------------------------------------
MATE Accessories
You can purchase these accessories to go along with your MATE. Click on the pictures to go to the checkout page.
------------------------------------------------------------------------------------------------------------
What we need
Our goal is to make bikes the transport of choice for people across the globe. And we believe MATE can help us reach that goal - an affordable, versatile eBike that is fun to ride. Biking is fun, convenient, good for both your health and the environment.. also something we are deeply passionate about.
We’ve put a lot of work into making the perfect MATE. We’ve got our prototypes ready and with the support from our early backers from the campaign, we can now go into production and share it with the world while improving the overall quality. the final MATE will better, stronger and cooler than ever. Our goal is to keep the bike as affordable as possible in the future, so that many can join us in our biking revolution!
Our launch campaign has ended, but you can still get MATE at a massive 65% discount off our final MSRP! This means that for only $699 (MATE City), $799 (MATE City+) or $849 (MATE S) you can get your very own MATE at less than half off the retail price.
This is a strictly limited offer as a reward for those who support our vision and product.All campaign supporters will also become MATE VIPs and are entitled to exclusive early bird offers and discounts on future accessories.
Back this project now and get 65% off MSRP
------------------------------------------------------------------------------------------------------------
The MATE manifesto
To us, cycling is more than a hobby. It’s a way of life! It gives you speed, exercise, flexibility and freedom. We set out to create a bike that would make you want to leave the car at home and take your bike instead. A bike that is perfect for any rider and any situation - affordable, versatile and fun to ride.
------------------------------------------------------------------------------------------------------------
The MATE story
Do you know why Copenhagen has been called the happiest city on Earth? BIKING!
Riding a bike gives you exercise, allows you to move freely and is the greenest form of transportation. But why aren’t there more people biking everyday then?
We realised that in some countries or places, biking is not as easy as “riding a bike” and there can be many obstacles along the way that prevent you to even consider bike as an option in your journeys.
We think people would be happier on a bike that could actually remove all the downsides of biking. That’s why we created MATE: to show the world how fun, convenient and rewarding riding a bike can be. So you have freedom and a constant reward of doing the right thing: for yourself, for others, for the planet.
------------------------------------------------------------------------------------------------------------
You're in good hands
MATE is brought to you from Denmark with love by brother and sister team Christian Adel Michael and Julie Kronstrøm Carton.
Christian Adel Michael, 29
Christian is a natural born entrepreneur with years of experience in the manufacturing industry.
With close relationships to factories across the world, he has organised the production and distribution of products within tight deadlines. Together with Julie, they run a company that distributes and sells consumer goods all over Northern Europe. Last Christmas they produced and delivered 10,000 electric hair-brushes across Scandinavia within 2 months.
MATE is the result of his long term passion for design, technology and innovative mobility solutions. After gaining success with a ladies eBike in 2014, Christian decided to reboot the project from the ground up, and so MATE was born. His experience with manufacturing, import and logistics is a vital asset for this project - making sure that you will get a great MATE. He knows how to tackle obstacles and turn challenges into opportunities.
Julie Kronstrøm Carton, 39
Julie is a business and project development expert and quintessential problem solver. She is the driving force behind the high level of service and assistance you will receive from the MATE team. As a mother of 3 boys and avid biker, she believes the world would be a better place with more people biking daily. Her hope is that MATE can make it a reality.
------------------------------------------------------------------------------------------------------------
Frequently Asked Questions
Q:The price is very low for an e-bike. Why is that?
A: Our dream is to make cycling accessible to everyone. We have worked long and hard to create an eBike that is not only affordable, but also made of quality components; a quality eBike that is made to last you through the years. To help bring MATE to life, we are offering an exclusive 65% discount off MSRP to those who support our campaign.
Q: How can you ensure such a low price?
A: We have extensive experience in sourcing and manufacturing products and components. This is a key factor that enables us to maintain a low units cost based on volume. With increased sales and production volume, we are confident that we can ensure a low price, even after the campaign has ended.
Q: How is MATE manufactured?
A: We have spent lots of time finding the right suppliers and manufacturers for MATE. Our many years experience dealing directly with sourcing companies, factories and shipping companies have helped us a great deal to be able to offer high quality product for the lowest price possible.
Crowdfunding helps us to keep the costs down as we can work together with the factory to produce the right amount of units, without dealing with high storage costs and other related costs.
Q: Can i order MATE S even though I do not live in US?
We deliver MATE S anywhere in the world as long as local laws permits us to import Mate
NB: It is not legal to drive MATE S on public roads in the EU. You are allowed to own it and drive it on private property.
NB: We have not obtained an import permit for MATE S in Australia. We advise Australian backers to get a MATE City + with a booster upgrade to get a more battery power.
Q: How much weight can MATE handle?
A: MATE is build strong and can handle riders up to 125 kg with ease.
Q: Doest MATE come in different sizes?
A: MATE is designed to fit all Meaning that the seat height and front handle can be adjusted according to your needs. So whether you are 150 cm / 4'9'' or over 200 cm / 6'5'' high, you will ride comfortably at your own style.
Q: I can't see the battery - where is it?
A: Batteries are not something you should be spending your time looking at - so it is well hidden in within the middle frame, protected by a locking mechanism.
Q: How much does MATE weight?
A: MATE City weighs approximately 19 kg (42 lbs) without the battery and 21,5 kgs with the battery. MATE City+ weighs approximately 19 kg (42 lbs) without the battery and 22,5 kgs with the battery. MATE S weighs approximately 20,2 kg (44 lbs) without the battery and 23,7 kgs with the battery. But it's carrying handle in the middle of the frame makes it easy to lift.
Q: How long does the MATE battery last?
A: The battery inside MATE City is built to last on average up to 50 km (30 mi) with the pedal assist. With the upgraded battery found in MATE City+ and MATE S, you can get up to 80 km (55 mi). The battery takes around 5-6 hours charge or 2-4 hours with the added speed charger perk.
Q: Can I still bike on MATE if the battery runs out of power?
A: Of course! If you run out of power, you can cycle as you would do with a regular bicycle. Even without an engine - it still feels like a dream to ride.
Q: Can I charge the battery by pedalling?
A: At the moment, MATE primarily gets its power from the charger that is provided with the bike upon purchase. However, this is a feature we are currently looking into.
Q: Can the battery be removed?
A: Yes. The battery is designed in such a way that you can change it or replace with 2 easy steps that takes less than a minute. Simply fold the middle frame, pull out the battery and you’re done.
Q: How is MATE delivered and is it easy to assemble?
A: MATE comes delivered with instructions in safely packed box and requires minimal assembly. You can also find help on our extensive helpdesk
However, if you don't have much experience with bikes, we recommend that you visit your local bike shop to get all parts tightened and thoroughly checked.
Q: How much does shipping cost?
A: Shipping is set to $200 to $300 USD (depending on your destination) due to the fact that we ship worldwide directly from our assembly in China. It is also one of the reasons MATEs price is so low, as there are no intermediary between you and the factory #MATEaffordable.
Q: I live in Denmark, can I pick it up myself?
No. MATE eBike is ordered in bulk and will be shipping to individuals directly from our assembly in China, and to a regional commercial warehouse that is not setup for walk-in or local pickup.
All MATEs will be shipped via ground shipping to the address on file.
Q: What kind of warranty do you offer?
A: All MATE bikes and batteries come with a 2 year manufacturer's warranty. Should you encounter some production related default in that timeframe, we will simply contact our customer support and we will take care of it. As many elements of a bike may get damaged due to normal cycling use, we do not offer warranty on parts such as tires, disc brakes, chain etc.
Q: What is your returns-policy?
This is the "MATE-promise": We are so confident that you will love your new MATE so much, that we offer you a 14 days money back guarantee after you have received it, if you are not satisfied.
However, if you decide to do so, your MATE bike must be in new and re-sellable condition. #MATEpromise
Q: What kind of accessories do you currently have or can I expect in the near future?
A: We currently offer an more powerful battery as upgrade for MATE City+ and MATE S only, or as spare battery , but are regularly working to develop more accessories and modifications. Stay tuned for more information. Feel free to let us know what kind of accessories you’d be most interested in seeing.
Q: What about spare parts? Can any bike shop assist me?
A: The MATE battery is custom built for our frame and spare batteries will be able to buy from us. The rest of the components are fairly standard, meaning that you can upgrade/customise your bike as you desire with other parts either from us or your local bike shop.
Q: Do I need a licence to ride MATE?
A: No. Our bikes are made 100% street legal. We offer two distinctive versions of MATE: MATE City / City+, with a 250W motor which is legal in the EU, and MATE S, with a 350W motor for the US.
MATE City and MATE City+, with its 250W motor, is by default limited according to EN15194 to the top speed of 25 km/h (15,5 mph). This means that the motor will only help you up to 25km/h. MATE S, with its 350W motor, is limited to 20 mph (32 km/h), which is the legal limit in US. It will be possible to change these settings with some reprogramming which we will make available after the campaign through MATE.community.
Q: Who is responsible for any additional taxes, duties or VAT/GST?
A: The backer is responsible, please check your country's import duties/VAT/GST before purchasing. It is 0% in the US and varies internationally. You can check this comprehensive list to get started.
In the EU/EUROPE import duty and VAT will be collected via our database
In Australia import duty and GST will be collected via our database
All new orders made via Indiegogo are transferred to our database after 11 days (which is the refund window Indiegogo offers plus 1 day)
After this time period, you will be able to log into the database and create a password using the same email address as in your Indiegogo order. In our Database you will now be asked to review your shipping details one more time, accept our terms & conditions and pay VAT/GST and import (if collected via our database)
Q: Can I test ride a MATE bike?
A: At this stage test rides are only available in Copenhagen. Contact us by email for a test ride.
Q: Can I get a refund?
A: Please refer to IndieGoGo's policy here.
