james leo
manchester
The concept of customer loyalty itself is no secret
The concept of customer loyalty itself is no secret. First of all, it is an indicator of the probability that a customer will repeat the experience after their first purchase. But the term also mentions the method as such. It conveys the strategies, gears, and actions that help people become repeat customers, whether they’re buying products or using a service on an ongoing basis. A loyal customer is a company asset and an embodiment of the ideal customer.