to all the pledgers: it looks like some of you still haven't got their packages.
all of them have been sent by now, the last being sent around 3 weeks ago.
if you still haven't got anything, I'm afraid it could be a case of misplace package or other kinds of Postal Service failures: please get in touch with us at firstname.lastname@example.org if you still haven't got anything by the end of the current month (October).
we'll sort out either a new shipment, or a full refund.
hello all! it's been a while since our last update but here we are again.
first of all, we owe you all an apology: don't worry, the CDs are here as well as the t-shirts, and no, we haven't rip you off :)
we did, however, severely miscalculate the costs of shipping, especially from the UK to North America, and this is the reason why we are so behind with sending out all the packages.
well, this, and the fact that HoFa Media Gmbh, the pressing plant we dealt with for the printing of the digipack, delayed our order by 2 weeks due to some missing paperwork affirming we are, indeed, the owners of the copyright of the music.
the good news is that the digipacks really look, feel and smell (!!!) amazing! :)
so please be patience a little more: we are confident to be able to start shipping all the packages by early September.
sorry for all the delays, but this was the first time for us, and we definitely learned the lesson!
And so our first crowd funding event ever is over and done, and as you know it was a huge success: from raising then needed amount in less than 24 hours to dramatically overscoring the original goal 40 days later, we have done all of this together.
Both me and Marko are deeply thankful to each and every one of you for making this possible: if you ever followed our news updates or blogs, you already know how many times we struggled to keep the band alive, but this time you, our crowd, proved once and for all that you want more XP8 – and we are more than happy to keep on doing it.
So what’s next?
First of all, check if you already received your digital download copy of Adrenochrome: if you didn’t, of if you lost the download link, don’t hesitate to contact us right now at email@example.com to request a new link.
In the coming week, we’ll mail out the orders for the USB Pill and we’ll provide download links to anyone who purchased the complete digital pack perk. Then, we’ll have to wait for Indiegogo to disburse the full amount raised (if you want to know all the details, check out the FAQ here): it should take no longer than 15 working days, which means we should have all the funds necessary by the beginning of July.
At that point, we’ll order the digipacks from the pressing plant: that will take roughly one more week, meaning that we should be able to mail the CDs out by mid-July – but no worry, we will post updates on this process on our pages. Same goes for the t-shirt: you should be able to receive it by mid-July as well.
That’s all for now… once again, thank you: we have been saying that a lot lately, but we meant it every single time.
You really gave us the strength and the hope to carry on.
did you already receive your ADRENOCHROME digital download?
if you haven’t, or you got a broken download link, please let us know via mail, at firstname.lastname@example.org !
INDIEGOGO PLEDGERS, please read: I’ve started sending the download links out to get the digital copy of the album.
However, Dropbox decided to bail on me and suspend my public links. Please notice the link I mailed you (or that I’m about to mail you) might not be working straight away: if you keep on getting errors when trying to download the album, let me know by replying the email you received and I’ll provide a new working link.
Sorry for the inconvenience!