We're happy to announce that we have started shipping! Yes, it's true. It's been a long time coming and we're thrilled to be at this point. Thank you so much for your patience and, of course, for your support. We couldn't have gotten here without you.
While shipments have started to go out, the fulfillment process will be slow, unfortunately. The reason for this is that in final assembly we discovered a quality issue in a portion of the outer plastic shells. The issue had gone unchecked during the initial part inspections. We are now very slowly assembling units, making sure to weed out any defective units.
Right now, our goal is to get all shipments out before Christmas. However, looking at all that must be done, this may not happen for all shipments. We apologize for this in advance. If your shipment arrives after Christmas or the New Year, we will throw in a little something extra for the added waiting period.
A couple of other things to note:
Shipping fees: A number of our International backers did not include the required shipping fee with their order. While we thankfully raised enough money to make this project happen we are still on a very tight budget so will, unfortunately, need to request that people submit those international shipping fees. Please look out for an email. We really appreciate the continued support.
The iOS App: Our iOS app has been available in the App Store for a number of weeks (link below). More updates to the app are forthcoming. Our proximity and social features will hopefully be rolled out in the beginning of 2014.
That's it for now. We hope to get your package out to you as soon as possible. Thanks so much!
Apologies for the delay in sending out an update. We've had our heads down, pushing towards the first shipment date. Good news, we just received our FCC and IC certificates (days ago), so are now able to distribute Tethercell legally!
Right now we're in the final stages of product assembly, testing and fulfillment prep. If all goes well we will begin shipping within the next two weeks.
We'll be in touch soon regrading the initial shipments. We appreciate your patience and are excited to begin shipping!
Kellan and Trey
Hope you are well. We've got some good and bad news today. The good news is that FCC, EU/CE and IC testing is complete (we passed every test!) and we are now moving forward with the grant approval submissions so that we can legally distribute Tethercell. The bad news is that there will unfortunately be further shipping delays (hopefully only by a week or two) due to delays in receiving our FCC grant. As many of you know, funding has been suspended for many US government activities. The FCC was one of the government agencies that was affected. Once the FCC is back up and running (looks to be soon!) we will hopefully receive our official grant and then shipments will be on their way.
We may begin shipping to our international backers a bit earlier as we don't necessarily need to wait for FCC approval. However, due to the way we've planned out our product and packaging labels (which include our certification codes), there will be a bit of a delay across the board. We will have a more specific initial ship date very soon.
We are excited to be so close to shipping and are, as from the beginning, looking forward to getting Tethercell into your hands.
Kellan and Trey
Hope all is well. A quick update here. A lot is happening as we get closer to shipping Tethercell! Right now we're closing out electrical board assembly and are preparing everything for final product assembly. After final product assembly and product packaging, shipments will begin to go out. While we are seemingly very close to shipping, our delivery date is unfortunately going to slip due to some unforeseen delays related to FCC, IC and CE testing. Once we have these important certifications, shipping will commence immediately. Barring any further issues during the certification process, our estimated delivery date is now going to be in late October.
We apologize for further delays and appreciate your patience. Please look out for another update next week.
We're very excited to get Tethercell out to you soon. Thanks!
Kellan and Trey
All is going well as we work our way through final testing and assembly. We're still on schedule to begin shipping in September.
If your shipping address has changed since you ordered your Tethercell(s), please visit the link below and send us your new address.
If you've already sent us an updated shipping address, no need to fill out the form in the above link.
Looking forward to sending Tethercell your way. Thanks!