As Seen on:
READ THE REVIEWS!!
VaporPens.net - http://vaporpen.net/sky-cloud-review/ 9/10
BakedVapeReviews - http://www.bakedvapereviews.com/skycloud/ 9/10
HotTipsCentral - http://hottipscentral.com/kandypens-skycloud-review/ 9/10
VapePenREviewHQ - http://vapepenreviewhq.com/oil-vaporizers/skycloud-vaporizer-review/ 10/10
HighTimes.com - http://www.hightimes.com/read/giveaway-gold-skycloud-triple-function-vaporizer-kit 10/10
Frequently Asked Questions
Where can I specify my color preference? IndieGoGo doesn't have a feature for this during the check out process so just send us an email to firstname.lastname@example.org with your name, when you ordered, and color preference.
Is my contribution for a product that hasn't been manufactured yet? - No, our second generation of SkyCloud has arrived as of March 1st! All colors are available now for pre-order. All orders will be fulfilled April 1st! (not an April Fools Joke)
Is there combustion inside the dry tobacco chamber of the SkyCloud? - This is a great question. Presently, there is a small amount of combustion inside the dry tobacco chamber. We are currently developing a ceramic and glass insert for the dry tobacco chamber that will separate the heating coil from the tobacco. This should be available by April 1st and will be free of charge.
Who can I contact with questions? - You can send us an email any time to email@example.com and we will get back to you as soon as humanly possible. Please allow 24-48 hours due to the popularity of the campaign. Thank you.
How can I order accessories? - You can add any of the accessories to your order by adding their price to your contribution amount. After you make your contribution, send us a quick email at firstname.lastname@example.org, mentioning what accessories you've added and the total value of your contribution. For example: A $99.00 Basic Kit SkyCloud with an extra $49 battery. Contribute $148, and then send a quick email mentioning that the extra $49 was for the battery.
I've already made an order, but I'd like to add some additional accessories. - You can add accessories at any time, even after you've placed an order. Just click the "Contribute Now" button on the upper right-hand side of the page, and contribute again for the price of the accessories you've added. When you've checked out, send a short email to email@example.com telling us what you did.
Do I need to add international shipping to Canada? - Yes, but if the shipping ends up costing less than $30, we'll issue you a refund for the difference.
Do I need to add extra shipping for more than one SkyCloud? - No, if the number of SkyClouds you are ordering is 4 or less, you can just pay the $30 shipping. If ordering more than 4, contact firstname.lastname@example.org
Will shipping be discreet? - Yes, we know this is important to you. Items will be shipped in a plain box, free from any of our branding.
How long does the battery take to charge? - This depends on what type of USB port you're using. A high-current wall charger (like the kind for the iPad) will take 1 hour, while charging from a computer will take 2-3 hours.
What happens if we don't reach our goal? - If the funding goal isn't reached, we will still ship all orders.
Can I downgrade my order? - You must contact indiegogo directly to do this. We have no access to the money raised until we reach our goal, so we cannot issue refunds at this time. Indiegogo can help you.
Is the SkyCloud's technology patented? - We are currently in "patent-pending" status.
How does the Lifetime Warranty work? - We are so confident in the quality and workmanship of the SkyCloud we are offering a Lifetime Warranty on the battery. We will replace the battery for any defects due to technical dysfunction. Please contact email@example.com for any support related issues.
Are the atomizers also under the Lifetime Warranty? - Unfortunately, no. The atomizers may need to be replaced over time. Please contact firstname.lastname@example.org for our price list on replaceable atomizers.
Disclaimer: Contributors must be aware of and abide by the laws and regulations that govern and restrict the purchase of these products in their state.
Vice President, Design