Hey everyone

Starting today, members of our staff will be answering your community questions with video responses. One question we’ve received from our Indiegogo supporters:

Does InteraXon develop it’s own hardware and software, or do you licence from companies like Neurosky?

Trevor, InteraXon co-founder and Chief Product Officer, answers in the video below

Muse is an entirely new technology – with novel hardware and software developed in house by our team of developers and designers. It’s hardware components, also designed in house, are currently in the first round of production overseas.

We greatly value the consumer EEG industry players, and over the years we’ve had a good working relationships with companies, like Neurosky. We’ve utilized their technology into past projects of ours – our ‘Bright Ideas’ installation at the 2010 Vancouver Winter Olympics is one example, where we developed the software components of the project and then used Neurosky’s headset.

When InteraXon was founded, there were few options in the market for safe and plug-and-play consumer EEG devices. Since our founding, we’ve worked tirelessly to add to the options in the marketplace. There is not a single piece of software or hardware in Muse licensed from Neurosky. Our team of software engineers write every line of code. Our trained staff oversee every point of research validation. Every inch of hardware has been designed, engineered, and prototyped in house and from the ground up by InteraXon.

If you have any questions, please get in touch with us: community@interaxon.ca

Until next time
- InteraXon

Hey everyone

Starting today, members of our staff will be answering your community questions with video responses. One question we’ve received from our Indiegogo supporters:

Does InteraXon develop it’s own hardware and software, or do you licence from companies like Neurosky?

Trevor, InteraXon co-founder and Chief Product Officer, answers in the video below

Muse is an entirely new technology – with novel hardware and software developed in house by our team of developers and designers. It’s hardware components, also designed in house, are currently in the first round of production overseas.

We greatly value the consumer EEG industry players, and over the years we’ve had a good working relationships with companies, like Neurosky. We’ve utilized their technology into past projects of ours – our ‘Bright Ideas’ installation at the 2010 Vancouver Winter Olympics is one example, where we developed the software components of the project and then used Neurosky’s headset.

When InteraXon was founded, there were few options in the market for safe and plug-and-play consumer EEG devices. Since our founding, we’ve worked tirelessly to add to the options in the marketplace. There is not a single piece of software or hardware in Muse licensed from Neurosky. Our team of software engineers write every line of code. Our trained staff oversee every point of research validation. Every inch of hardware has been designed, engineered, and prototyped in house and from the ground up by InteraXon.

If you have any questions, please get in touch with us: community@interaxon.ca

Until next time
- InteraXon

Hey everyone,

One way your Indiegogo contributions have changed the future of brainwave technology? By helping to innovate new manufacturing processes for consumer EEG devices. Today we’re giving you a production update, as well as shipping timelines for all pledges levels.

Over the course of production we’ve gotten great feedback on the fit of the headband. Our team believes with improvements to the hardware, we’ll deliver a superior quality consumer EEG device like no other.

We’re focused on improving signal resolution, comfort, and fitting a greater variety of head and ear shapes and sizes. We’re working with soft and conductive materials to achieve this. By making the band softer and more comfortable, you don’t have to spend a lot of time fiddling with it for fit and connectivity.

This shift in look and design addresses feedback on our first iterations. This has required our manufacturer to build entirely new tooling and processes, which didn’t currently exist, to produce what we’re looking for. We’re working closely with them to do this.

Unfortunately, the time involved in this process means a delay in our shipping date from June to December 2013. In the video below Ariel, Chris, and Trevor explain these delays, give new shipping dates, show details of our new headband, and why we believe this will deliver a superior product.

We’ve also updated our campaign page FAQs with shipping dates for each pledge level.

We hope you’ll stick with us, and we understand these delays are longer than initially proposed. If you would like your pledge refunded, please contact community@interaxon.ca.

We’re here to do it right, and we take your feedback seriously as we continue working with our manufacturer and our team. We want to bring you the greatest consumer EEG device the world has seen; this is incredible technology that has potential for ADHD treatment, home monitoring systems, gaming, health and wellness, and so much more.

You’ll be the first to receive Muse using this new manufacturing process that your Indiegogo contributions have helped to innovate. We’re truly excited to be on this journey with you to change the world (and the future of technology) with the power of our minds.

- Trevor, Ariel, Chris
and the entire InteraXon team

Hello everyone!

For anyone who pledged at the $45 InteraXon Muse T-shirt perk level we hope you’re sporting it around town.

If your InteraXon Muse perk included the SDK (either the basic SDK or extended developer version) or limited edition hardware prototype, here’s an update responding to FAQs on release dates, shipping, and the Muse developer community!

1. What’s up with the Muse developer community?

We’ve received a lot of questions about our plans for the Muse developer community.

Behind the scenes, we’ve been working on this for quite some time building a developer community website and forum.

It will be some time before the developer website launches, but we’re getting close to sending out some of the first details on this through our Muse Product Updates newsletter.

Is there something you want to see in the developer website? We have a new point of contact specifically for developer questions and comments: developers@interaxon.ca

2. What are the SDK release dates?

The SDK will be made available at the same time as Muse, in the last half of 2013. In the event that there is an early release, we will NOT keep it a secret and every campaign funder will be notified!

At this time, we cannot make one-off test copies available earlier than the release date. We have our noses to the grindstone making sure everything is perfect for release.

If you’ve heard a rumor about SDK availability — and it raises questions about your pledge — or need more information based on our email updates, please contact InteraXon directly with your concerns. A member of our team will be happy to respond: community@interaxon.ca

Until next time
- InteraXon

Hello everyone!

We’ve received many enthusiastic inquiries about what stage of production Muse is in – here’s a quick update.

Muse is in ‘pre-production’. We’re preparing everything required for manufacturing, including shipping and distribution.

One BIG part of this phase is talking with manufacturers. Two weeks ago, InteraXon CTO Chris Aimone traveled overseas to meet with a few manufacturers – inspecting the quality of their facilities, assessing capabilities and meeting employees. We’re excited to say things are going smoothly.

Throughout this process, we’re continuing to test and refine our hardware and software.

Needless to say, InteraXon HQ is in around-the-clock prep-mode right now. It’s exhausting but we’re still having a blast. After the responses we’ve had from Indiegogo and CES we’re even more motivated to get Muse into the world.

Many of you have contacted us already to change or update your shipping address. If you have a question about your pledge, or want to update your current shipping information, you can contact us through our community support email: community@interaxon.ca.

Until next time,

- InteraXon