the announced process of upgrading accounts for Indiegogo backers has been finished. In short:
1. Backers with existing accounts at http://factorio.com got their accounts upgraded to the appropriate membership and a notification email was sent to them.
2. Backers without account at http://factorio.com got a new upgrade code for their selected membership. This upgrade code was mailed to them together with instructions on how to use it.
If you haven’t received email with either notification of upgrade or your new upgrade code then please contact us at email@example.com to resolve this. Please put “indiegogo upgrade” into the subject of the email.
In the process of preparing the upgrade we made a mistake with upgrade script configuration which resulted in sending out some testing emails. In case you have received some empty email(s) before actual notification please ignore them. We are very sorry for this.
here is an update regarding the state of the user accounts for the backers. We have been asked this a lot recently and we are sorry it took us so long to take an action. We are really busy.
The situation is as follows. By the end of this week we will perform following steps:
1. We will upgrade all the free and testing accounts on our webpage for users who backed the Indiegogo campaign to the appropriate membership tier. This will be done based on matching email addresses from the Indiegogo funders list to email addresses in our user accounts database. The membership tier will be calculated by summing up multiple contributions if applicable.
2. We will send out emails with generated upgrade codes to users who don’t have accounts (according to our data) on our webpage.
This should be done by the Friday night. We will post an update when this happens. Hope this helps. If you have any questions you can post them here, on our forums or directly by the email.
Thank you for being patient.
here is a promised update on the next steps after the Indiegogo. We have compiled a list of questions and answers and put them on our forum: http://www.factorioforums.com/forum/viewtopic.p.... Feel free to post comments and your opinions over there.
There are also two news regarding the team:
1) Indiegogo funds have allowed us to hire a new member. Kuba is a friend of ours and a very capable C++ developer. He will probably be spending half of his time on Factorio. We have given him a bunch of tasks already :)
2) Our main graphic Albert came to Prague for a while to get more work done on Factorio. This will allow us to communicate better and move forward with the artistic side of the game.
We will be posting some pictures of the Factorio team in work soon so stay tuned ;)
our Indiegogo campaign has ended today. And we think it was a big success. We basically went from: “Lets get a job and forget Factorio” to “Lets finish Factorio and forget the job”. We collected a decent amount of money that will allow us to continue Factorio development for the near future.
We are sure you are eager to get more information. What will happen next ? When will I get my reward ? What if I missed the Indiegogo and want to play ? etc. Please be patient :) We are compiling a list of questions like these (with answers) and will put them out in the matter of days.
In the end we would like to express our BIG THANK YOU to all of you who have backed our campaign. It means the unviverse to us. Last month was like a dream. Seeing Factorio slowly spread across the internet was an amazing feeling. We will do all we can to make a great game for you.
the last 24 hours of our campaign has just started. For us this has for sure been the most intense month of our lives. There were a lot of ups and downs moments during the campaign. We were just completely blown away by your feedback and encouragements. Our goal has been surpassed on Thursday evening but that hasn’t stopped you guys from contributing :)
Running an Indiegogo campaign is a very exhausting thing to do. On top of that we did the game programming, web updates, some legal stuff, etc. We worked under a lot of stress and let that influence us in a negative way. As a consequence we did a lot of mistakes.
On Friday night we have made available a new release 0.2.9. This release has been put together without proper testing and resulted in a lot of annoying bugs. We apologize for this sincerely and we will make sure to prioritize quality over quantity in the future. You can learn more details here: http://www.factorioforums.com/forum/viewtopic.p...;
Also on Friday night we learned that our PayPal account has been suspended. We sort of panicked and made a big red warning on the Indiegogo site recommending people not to back our project. Looking back that was a stupid thing to do. This looks like a standard procedure on the PayPal side (the suspension was triggered automatically). We talked to couple of people and they assured us that we will be able to sort it out with them. We apologize for disturbing you by overreacting to the situation. We haven’t heard back from the PayPal yet (sent them email and tried to call) but that is understandable since it is the weekend. We will keep you updated on this topic. You can learn about more details here:
The end of the campaign has been especially intense. We are really looking forward for the things to settle down a bit. We will probably take a day or two off after the campaign ends to gather energy for further work.
We have received a lot of questions regarding the campaign aftermath (when will the rewards be send, what happens with the stretch goals, etc.). We will prepare a FAQ for you explaining these very soon.
Thank you for your support.